Privacy Policy

This policy sets out how Printing Banana (Hong Kong) Limited (hereinafter referred to as "we", "the Company" or "Printing Banana") handles personal privacy when collecting, retaining and using personal data. We comply with Chapter 486 of the Laws of the Hong Kong Special Administrative Region, the Personal Data (Privacy) Ordinance, thereby ensuring strict adherence to the relevant security and confidentiality standards.

We are committed to protecting the privacy of our customers' personal data. To ensure your right to be informed and to provide your personal data to us with peace of mind, we hereby outline our practices for collecting and using your personal data, and the rights you enjoy in relation to our collection and use of your personal data.

When you register as our member or user on Printing Banana's website and/or through other channels, we will collect your personal data.

We may use your personal data depending on the services for which you register; the relevant purposes will also be stated during use of the relevant service, on the registration form, in the terms and conditions, or on the web page. If you are unable to provide the specified personal data required for a particular scope of service, we may be unable to provide you with all services.

When we collect your personal data in connection with the services and products we provide to you, this will include (but is not limited to):

• Your contact information (such as telephone number, mailing address, email address and fax number)
• Your business information (such as company name, job title and related contact information)
• Your credit card, debit card or other charge card information (such as cardholder name, card number, billing address, security code and expiry date)
• Your interests, personal preferences or opinions
• The comments and responses you make in market surveys, competitions and promotional offers conducted by us or on our behalf
• Information relating to your use of our website or other services or products (such as behavioural data, purchase records, location data, browser details and IP address)

To facilitate the purposes described in the collection of personal data, we may transfer and disclose your personal data to third-party organisations (within or outside Hong Kong), share it with third parties, or authorise third parties to access it. These third parties include:

• Any member company of Printing Banana
• Any agent, contractor or third-party service provider that provides administrative, promotional, research, distribution, data processing, telemarketing, telecommunications, network, payment or other services to Printing Banana (including its direct marketing activities), or that supports Printing Banana's business operations
• Other business partners, such as loyalty programme operators, and other companies involved in the process of providing services to you or fulfilling your requests
• Credit reference agencies, credit card, debit card and/or charge card companies and/or banks
• Government or law enforcement agencies or administrative authorities
• If Printing Banana decides to sell any relevant part of its business, any actual or proposed assignee, transferee or successor to Printing Banana's rights in your personal data

We will use the personal data we collect about you (including name and contact information) for direct marketing purposes (for example, sending you promotional information about Printing Banana's marketing activities, offers or product introductions); we will obtain your consent when you register as a member.

If we intend to provide the personal data we collect to third parties for direct marketing purposes, we will obtain your consent (or your "indication of no objection") beforehand.

You may opt out of receiving our promotional information at any time by the following methods:

• Clicking "unsubscribe" in a promotional email, or
• Notifying us by email to "stop receiving any offer information"

This website contains links to other websites. If you click on any advertisement or link (hyperlink) to another website, you leave Printing Banana's website and enter another website. We accept no responsibility whatsoever for the privacy and personal data you disclose while browsing other websites.

Because other websites are entirely unconnected with our website, you should fully understand that providing such links does not represent Printing Banana's endorsement, approval or any form of association. When you leave our website, you should be vigilant and read carefully the privacy statements of other websites.

When you log in to this website, our server software records your internet address, computer domain name, browser type and configuration, language setting, region, operating system, and the websites you have browsed, including their time and duration of use. The data is used to calculate this website's traffic and popularity and to describe the website to advertisers; advertisers may obtain some summarised website data, but the data does not contain your personal identity.

We may use cookies to store and track your data and preferences. Our website sends cookie files to the hard drive of your computer or device. Cookies are used to provide a higher quality of service and improve the quality of your browsing, for example: strictly necessary cookies — confirming that you are using the web page and storing the data you have filled in a form or the details you provide when making a payment. Without cookies, the data you provide will disappear when you leave the website. Performance cookies — collecting information about how visitors use the website, which we analyse to improve service quality. Functional cookies — recording the items you have chosen and recommending content that may interest you.

We have installed a "share" function on some pages, which you can use to connect to social networking sites such as Facebook, Twitter, etc. We are unable to monitor cookies outside this website, so you must enquire with the third-party web pages individually.

When you use or continue to use our website, it means you are happy to accept our setting of cookies. You may choose to reject all or some cookies at any time by changing the settings of your web browser. You should be aware that deleting or restricting the use of cookies may affect certain functions of this website.

When you register on this website, your personal data is encrypted and transmitted to the server, then stored electronically with password protection. This personal data may only be accessed by employees authorised by Printing Banana, or by employees authorised by contractors bound by a duty of confidentiality to Printing Banana. These employees authorised by Printing Banana or its relevant contractors must comply with this Privacy Policy when accessing this personal data.

You understand and expressly agree that we may, for any reason — including recovering amounts you owe — use the personal data you provide to identify you and take legal action when taking any action against you.

You may correct the personal data held on our website at any time, and you may also request the removal of your data from any promotional list. If you request the removal of your data, you may email us with "Delete Personal Data" noted in the subject line. We will take 7 working days to process and reply.

We will retain the personal data you provide in an appropriate manner, in compliance with legal, statutory, regulatory or accounting requirements. The retention period will not exceed the time needed to fulfil the purposes described above, and the data will be destroyed once the purpose is fulfilled.

We reserve the right to amend this policy. If there are significant changes to this policy, we will post a notice on this website. It is your responsibility to check this policy regularly to understand its latest content.

If you have any questions or concerns about this policy, please feel free to contact us.